Thank you for shopping at Threadicated. We strive to provide you with the best possible experience, which includes prompt and reliable shipping. Our shipping policy sets out the terms and conditions that apply to the delivery of your orders.
We will send you an email confirmation once you have placed your order. Please keep this email as proof of purchase.
Processing time refers to the time it takes us to prepare your order for shipping. Once your payment is authorised and verified, and our stylist has styled your parcel, most orders are processed within 3-7 business days. If there are any delays, we will contact you.
We currently ship domestic only, anywhere in Australia.
We endeavour to deliver your order as soon as possible. Once your order is placed, we will provide you with an estimated delivery time. Please note that delivery times are estimates and commence from the date of shipment, not the date of order. Delivery times are subject to the acceptance and approval of your order. Estimated arrival dates are not guaranteed, as weather delays and other unforeseen circumstances may impact delivery time. We make every effort to fulfil your order unless there are exceptional circumstances.
(a) Standard Shipping
Your order will arrive within 2-7 business days from leaving our fulfilment centre. Standard shipping is free.
(b) Please note:
(i) Business day means Monday to Friday, except for public holidays.
(ii) Delivery times may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered.
(iii) Products may be delivered in separate shipments.
(iv) When placing your order, we consider the transit time – the amount of time it takes your order to leave our fulfilment centre and arrive at the local delivery carrier.
(v) We will not be responsible for any wrong shipping addresses provided by you.
We aim to provide visibility and transparency throughout the shipment process. Once your order is confirmed and shipped, we will send you a link to track your package.
5.1. Domestic Only
All orders delivered within Australia automatically have tracking.
If there is any damage to the packaging on delivery, please contact us immediately at email@example.com.
If your order is missing or lost, please check common courier hiding spots. If you cannot locate your order, please contact us at firstname.lastname@example.org to report the missing or lost package.
If you have any questions about the delivery and shipment of your order, please refer to our FAQ page or contact us at email@example.com.